Book the Best Tours in Waitomo

Our guide was exceptional and what we saw had a touch of mystic. We could feel the mana of the cave and learned about its importance in Maori culture!

Our guided tour was amazing! The guide was knowledgeable and funny, and we much enjoyed it. Beautiful natural formations in the caves and few small areas with glow worms. Easy walks manageable for all.

Well organised tour guided journey.At the cathedral I got an opportunity to singing a birthday song for my grandson's 10th birthday.

Very enlightening and educational. The tour guide had great communication skills and explained everything clearly. A great tour ending with boat ride out of the caves.

Everything was awesome the tour guide was lovely so helpful friendly well worth the cost

Ticketing experience was great. Roads very clean and accessible. The whole experience was systematic and well-organized. Plenty of parking (30-40 cars) and clean restrooms. Restaurant and cafe inside if a quick bite is needed before/after the tour. The limestone caves were beautiful and the glowworms on the boat ride were a surreal experience. Guide was friendly and knowledgeable. Gift shop was expensive and overrated -- we know that as we had already visited several stores earlier and the ticket prices here were by far the highest. After the experience, there is the option to go on a few short trails, either to the village or to a lookout point.

Ticketing was easy. Access and parking good. Very tidy and organised. The caves were amazing and beautiful. Our guide Big T was excellent I feel embarrassed I cannot remember his real name he is a very good guide and made the experience that much more worthwhile . My kids loved it and I would recommend this to others for sure. Thank you.

Absolutely loved the whole experience. The guide was amazing and happy to answer any questions. Was a little disappointed that we couldn't do the whole boat ride experience due to the weather conditions for the past few weeks but was definitely worth the time, money and energy to go and have a look

This was a great start to my vacation! Having to change my clothes to participate was a bit of a surprise but I'm so happy I did! Ash, the tour guude, was so funny and his cousin Michelle were so friendly and welcoming. It was definitely a trek through rocks nd water that came up to my thighs, which I didn't expect, but it was well worth it to see the glow worms up close. Ash took some fantastic photos and I was shocked that I got access to them in just a few days. I HIGHLY recommend this tour to anyone who is up for an adventure. Also, having them provide tea and cookies (biscuits as the New Zealanders say) afterwards was a great finish to the tour!

most of the staff were friendly. they assisted with access queries for disabled company. they offered an earlier time slot than what we scheduled, if preferred. the guide we had was also very accommodating! the interior of the cave structure was well done, ensuring the people on different tours where times almost overlap, did not cause any congestion. the experience was diverse but the boat ride itself was disappointing in the sense that there wasn't really much 'tour around' that happened. Although, the sight was to behold indeed.

Our young guide was very knowledgeable and entertaining He sang in the cathedral cave with a beautiful voice. The boat ride through the glow worm cave was awesome.

Levi our tour guide was awesome and the caves was amazing everyone should do this tour magnificent tour learnt a lot about the glowworms 5 star ⭐️

Our tour guide was amazing, knowledgeable and funny. Seeing the caves and then glowworms was awesome, definitely recommend as a must do.

I appreciated that the tour guides were descendents of Chief Tanetinorau. Being onthe boat and gently gliding on the water as we looked up at the glowworms was a very soothing and beautiful experience.

This was a brilliant morning. We were in such good hands. Our guide, Ash, was informative and extremely entertaining, but most important of all we felt we were in safe hands. We were in a lovely small group of 6. We were fully kitted out with clothes (which did get wet!), boots, helmet and headlamp. Upon our return we enjoyed hot drinks and cookies whilst 'debriefing'. The caves were beautiful and the 10 minutes we sat in silence and darkness with the roof of the cave lit by the glowworms was just magical. The morning did involve wading through water, and clambering over and under rocks, but because Ash was so supportive it all felt very manageable. The icing on the cake was receiving a lovely collection of photos which Ash had taken during our adventure. Thank you Ash for a truly memorable morning, and also Michelle back at base for helping get us kitted out.

The detailed guided tour ...... all the history and knowledge our guide had was amazing 🤩 George was such a lovely person full of knowledge and kindness ♥️

The guide was great, knew his stuff and was also lots of fun. The float through the cave was a really great experience. We were also lucky enough to have a couple of singers in our group that put on a great show in the cathedral.

Ticketing was extremely easy from headout in Australia. Our guide Cody was an excellent guide combining humour and knowledge with a diverse group of people. Hope he'll stay around for many more adventures.

Overall the experience was good. Our guide was great in showing us the caves and the glowworms. But felt bit underwhelmed as your photos on web site and marketing exaggerate the amount of glowworms present.

Our guide was so sweet, informative and we felt like we were welcomed home. God bless you guys. You are amazing caretakers of the land

Tickets were bought before travel so that experience was simple. The guided tour was good and the guide was informative which made the tour fun. However, as an older person in my 70's it was a little dark in places and I had to be careful when moving. Also when we arrived there was little signage as there are more than one set of caves. Overall the trip was worthwhile.

I thought boat trip would have been longer to see more glow worms. Guide was a pleasant young girl. Had been to Hobbiton the day before and had 2 1/2 hour tour with refreshment at end and it was quite a bit cheaper than your trip which was barely 45mins.

The caves were a fantastic opportunity to see such an unusual creature and learn about its life cycle and habitat. Our guide Levi was passionate and knowledgeable, he was the perfect guide. Our ticketing existing wasn't great as tickets only arrived the day before after I chased them.

The experience was spoilt by young children who made lots of noise/crying. Perhaps you should consider a minimum age limit? Otherwise the experience was great, especially the glow worms which don't feature in other caves we have visited around the world

Great tour guide. Easy to get to. Amazing experience seeing so many glow worms all in one place. Would definitely recommend.

The Labyrinth Blackwater rafting experience has been one of the highlights during our NZ holiday. Our guide was amazing, she was knowledgeable, kind and fun to be with. The glo worms were like twinkling starlight as we floated under them. The booking and ticketing was a breeze. Will definitely be recommending to friends.

The guides were great and the experience is pretty incredible

Ellen and Paddy were awesome guides!!

The was truly a once in a lifetime experience! It was a fantastic combination of adrenaline rush fun, interesting local and cultural knowledge, and marveling at the natural world. Our guides were knowledgeable, fun, and kind. We felt at ease and well looked after throughout. I would highly recommend this experience.

Epic experience! Our guides Isaac and Grace weee amazing. Our daughter Elly who is claustrophobic freaked out a little at the start and they were so good at calming and encouraging her and she was able to enjoy the experience. Gloworms and adventure all in one!!

Great experience with good guides. Only suggestion for your photos options at the end of the tour : none were showing the glow worms... The only photos of the worms are the ones from your web site.

Ticketing ahead of time was easy and everything ran smoothly. The adventure itself was over the top fun because it's such a unique experience and more than a little exciting. We had two great gals Hailey and Grace as our fearless leaders and they kept the jokes coming and we all felt confident following their instructions -even when they had us flinging ourselves backwards over a waterfall. What's not to love?? We had the A Team ! Highly recommend this trip - do it while you can.

It was really well organised and our two guides did an amazing job! It was an adventurous experience and the glowwormes were amazing.

Knowledgable guides, chatty and super patient. Lots of scrambling and climbing rocks which was great. Tubing is really fun, the amount of glowworms was a little disappointing but a very fun experience.

The Labyrinth was great fun, with a lovely bunch of people and great guides. The glow worms were amazing. The guides were very careful and everything felt very safe and comfortable.

Grace and Reuben were absolutely fab guides, they were friendly, funny and very adaptable! The glow worm caves are already such a brilliant experience, we had so much fun rafting and exploring the caves!

Ticketing experience was just fine. The guides on the tour, Dan and Jess were great, very knowledgeable and the experience was unforgettable.

Our blackwater rafting experience was great! Our guides were very good and escorting us through the caves and looking after everyone in the group to ensure we all had a fun experience. Would definitely recommend to anyone looking to see some glowworms!

The glow worms were awesome and the guide was detailed and experienced. Great experience!

Had a great time with the worms

Beth Aanya and Alicia all were very helpful and all in all a very memorable experience. Thank You 🙏🏻

Had a really great tour. All the guides were very enthusiastic and informative.

The personal was very friendl and professional.

Our guides were really lovely and it was a super interesting experience!

Loved the fact that it was as advertised!

The experience was amazing! We loved our guides!

Ellen and Paddy were awesome guides!!

The was truly a once in a lifetime experience! It was a fantastic combination of adrenaline rush fun, interesting local and cultural knowledge, and marveling at the natural world. Our guides were knowledgeable, fun, and kind. We felt at ease and well looked after throughout. I would highly recommend this experience.

Excellent tour with excellent guides Hannah and Katie. Despite being in our sixties and a little nervous ( although reasonably fit) we had a great afternoon. The guides explained everything and were attentive and watchful and we felt in safe competent hands. The highlight was floating through the black caves seeing the vivid glowworm show above us.

My partner and I had a great time doing this! I’m somewhat apprehensive when it comes to water (especially in the dark) but really wanted to do something different to see the glow worms and I’m so glad I did. Felt completely safe the whole time and had great fun. Definitely recommend.

This was an unbelievable experience. The glow worms were very cool to see, but more notably, we had a great group and excellent guides! I was a bit worried my mother would struggle but the guides did a great job helping her! The chauffeur they provided to the rafting sight was very comfy, and their entire staff was welcoming and made it a worthwhile trip!

The black abyss tour was absolutely incredible! For something that I'd been looking forward to for so long it's surprising that it actually exceeded expectations. The staff were all fabulous and accommodating even when we were late to the location. It doesn't hurt that our guides George and Mitch were also 🔥.

The guides were great at communicating whilst keeping the tour fun. Hands down one of the best experiences I've had!

One of the best things i've ever done in NZ. Such a unique experience and amazing friendly instructors we had such a good time!

George and Mitch were amazing and super funny. We had such a great time. Thanks!

Our guide was exceptional and what we saw had a touch of mystic. We could feel the mana of the cave and learned about its importance in Maori culture!

Our guided tour was amazing! The guide was knowledgeable and funny, and we much enjoyed it. Beautiful natural formations in the caves and few small areas with glow worms. Easy walks manageable for all.

Everything was awesome the tour guide was lovely so helpful friendly well worth the cost

Tickets were bought before travel so that experience was simple. The guided tour was good and the guide was informative which made the tour fun. However, as an older person in my 70's it was a little dark in places and I had to be careful when moving. Also when we arrived there was little signage as there are more than one set of caves. Overall the trip was worthwhile.

The boat trip, serene and beautiful.

Super interesting, extraordinary guide!

It was great - was able to take lots of pics and it was an achievable walk for someone with low fitness

Being so close to the glow worms. Guide (We) definitely has a passion for the cave and his family links to it.

Loved the walk. It was well worth the money. The caves were amazing. The tour guide was very good.

Very well run, safety focused, tour guide was very knoweledgeable and great personality.

Tb Very pleasant visit to follow

Get Aidan on the dry tours he knows what he is talking about 🤙

Our guide was exceptional and what we saw had a touch of mystic. We could feel the mana of the cave and learned about its importance in Maori culture!

Our guided tour was amazing! The guide was knowledgeable and funny, and we much enjoyed it. Beautiful natural formations in the caves and few small areas with glow worms. Easy walks manageable for all.

Well organised tour guided journey.At the cathedral I got an opportunity to singing a birthday song for my grandson's 10th birthday.

Very enlightening and educational. The tour guide had great communication skills and explained everything clearly. A great tour ending with boat ride out of the caves.

Everything was awesome the tour guide was lovely so helpful friendly well worth the cost

Kia ora. Our family had a great tour and were impressed with the tour guide, and attention to safety. It wa an experience we won't forget.

Ticketing experience was great. Roads very clean and accessible. The whole experience was systematic and well-organized. Plenty of parking (30-40 cars) and clean restrooms. Restaurant and cafe inside if a quick bite is needed before/after the tour. The limestone caves were beautiful and the glowworms on the boat ride were a surreal experience. Guide was friendly and knowledgeable. Gift shop was expensive and overrated -- we know that as we had already visited several stores earlier and the ticket prices here were by far the highest. After the experience, there is the option to go on a few short trails, either to the village or to a lookout point.

Ticketing was easy. Access and parking good. Very tidy and organised. The caves were amazing and beautiful. Our guide Big T was excellent I feel embarrassed I cannot remember his real name he is a very good guide and made the experience that much more worthwhile . My kids loved it and I would recommend this to others for sure. Thank you.

Absolutely loved the whole experience. The guide was amazing and happy to answer any questions. Was a little disappointed that we couldn't do the whole boat ride experience due to the weather conditions for the past few weeks but was definitely worth the time, money and energy to go and have a look

most of the staff were friendly. they assisted with access queries for disabled company. they offered an earlier time slot than what we scheduled, if preferred. the guide we had was also very accommodating! the interior of the cave structure was well done, ensuring the people on different tours where times almost overlap, did not cause any congestion. the experience was diverse but the boat ride itself was disappointing in the sense that there wasn't really much 'tour around' that happened. Although, the sight was to behold indeed.

Our young guide was very knowledgeable and entertaining He sang in the cathedral cave with a beautiful voice. The boat ride through the glow worm cave was awesome.

Levi our tour guide was awesome and the caves was amazing everyone should do this tour magnificent tour learnt a lot about the glowworms 5 star ⭐️

Our tour guide was amazing, knowledgeable and funny. Seeing the caves and then glowworms was awesome, definitely recommend as a must do.

I appreciated that the tour guides were descendents of Chief Tanetinorau. Being onthe boat and gently gliding on the water as we looked up at the glowworms was a very soothing and beautiful experience.

The detailed guided tour ...... all the history and knowledge our guide had was amazing 🤩 George was such a lovely person full of knowledge and kindness ♥️

The guide was great, knew his stuff and was also lots of fun. The float through the cave was a really great experience. We were also lucky enough to have a couple of singers in our group that put on a great show in the cathedral.

Ticketing was extremely easy from headout in Australia. Our guide Cody was an excellent guide combining humour and knowledge with a diverse group of people. Hope he'll stay around for many more adventures.

Overall the experience was good. Our guide was great in showing us the caves and the glowworms. But felt bit underwhelmed as your photos on web site and marketing exaggerate the amount of glowworms present.

Our guide was so sweet, informative and we felt like we were welcomed home. God bless you guys. You are amazing caretakers of the land

Tickets were bought before travel so that experience was simple. The guided tour was good and the guide was informative which made the tour fun. However, as an older person in my 70's it was a little dark in places and I had to be careful when moving. Also when we arrived there was little signage as there are more than one set of caves. Overall the trip was worthwhile.

I thought boat trip would have been longer to see more glow worms. Guide was a pleasant young girl. Had been to Hobbiton the day before and had 2 1/2 hour tour with refreshment at end and it was quite a bit cheaper than your trip which was barely 45mins.

The caves were a fantastic opportunity to see such an unusual creature and learn about its life cycle and habitat. Our guide Levi was passionate and knowledgeable, he was the perfect guide. Our ticketing existing wasn't great as tickets only arrived the day before after I chased them.

The experience was spoilt by young children who made lots of noise/crying. Perhaps you should consider a minimum age limit? Otherwise the experience was great, especially the glow worms which don't feature in other caves we have visited around the world

Great tour guide. Easy to get to. Amazing experience seeing so many glow worms all in one place. Would definitely recommend.

Very friendly and helpful personal. We got a wrong way to get there and was late for our tour. We were total aware it was our fault and we might not have another chance to go on a tour the same day neither a refund. The lady at the checking was very friendly and could help us to book on another tour without any issue. The tour was great would do again

It was really an awesome experience and Jon is the best person to guide us with this wonderful tour. Each process was simple from the hotel pick up to drop off.

This was a great start to my vacation! Having to change my clothes to participate was a bit of a surprise but I'm so happy I did! Ash, the tour guude, was so funny and his cousin Michelle were so friendly and welcoming. It was definitely a trek through rocks nd water that came up to my thighs, which I didn't expect, but it was well worth it to see the glow worms up close. Ash took some fantastic photos and I was shocked that I got access to them in just a few days. I HIGHLY recommend this tour to anyone who is up for an adventure. Also, having them provide tea and cookies (biscuits as the New Zealanders say) afterwards was a great finish to the tour!

This was a brilliant morning. We were in such good hands. Our guide, Ash, was informative and extremely entertaining, but most important of all we felt we were in safe hands. We were in a lovely small group of 6. We were fully kitted out with clothes (which did get wet!), boots, helmet and headlamp. Upon our return we enjoyed hot drinks and cookies whilst 'debriefing'. The caves were beautiful and the 10 minutes we sat in silence and darkness with the roof of the cave lit by the glowworms was just magical. The morning did involve wading through water, and clambering over and under rocks, but because Ash was so supportive it all felt very manageable. The icing on the cake was receiving a lovely collection of photos which Ash had taken during our adventure. Thank you Ash for a truly memorable morning, and also Michelle back at base for helping get us kitted out.

This trip was one of our best experiences in New Zealand. The river valley was beautiful, the caves were stupendous and the stalactites and stalagmites were breath-taking... and then the glow-worm cavern itself was wonderful. Ash was a great guide. Can't recommend this highly enough.

fantastic. 3 hours of walking through the woods and the cave. Beautiful experience. The parking lot is very spacious and clothes are provided by those who organize the trip. The group consisted of 6 people plus the guide, and we all moved together, no one stood behind. The cave is sometimes not spacious so I do not recommend the visit to people who suffer from claustrophobia and being a cave in the case of rains the trip is canceled. At the end coffee, cake and laughter

Ashley was amazing. It's a decently good trek! Fun. Really enjoyed.

The company is family owned and operated out of a farm house. Everyone was exceptionaly nice, inluding homemade treats after the tour. Nice to have the clothing all provided, Ash our guide was great, knowlegable and funny and personable. I highly recommend.

We loved that the caves are owned buy the tour guide! They meant a lot to them. A very personal experience with the locals. Ash was great!! We wish you guys the best!!

The tour lead by Esh was awesome. It was fun, educational and unforgettable. I will say that for 4 fit seniors late 60's early 70's, it was the maximum of our capabilities. Thanks Esh for taking it slow for us. We had a very enjoyable memorable day.

Our guide was knowledgeable and made the visit fun for everyone. We were not rushed and allowed to make the most of our time in the caves. I would recommend this small group experience to anyone interested in seeing the glow worms.

Small group, intimate experience, great guide, not the usual commercial experience.

Quite different! Less touristic!, and some exercise!!! :-) Excellent guide!!!

We are so happy that we booked the Down to Earth tour. This is a guided tour into a privately owned and essentially undeveloped glowworm cave. Not too hard but, in my opinion, not suitable for somebody with mobility issues or fear of tight spaces. Also, prepare to get wet ... but know that a full change of clothing is provided. My wife and I had been looking for a somewhat longer tour restricted to only a handful of participants, and Down to Earth delivered! Ash, who guided the tour, is a lot of fun. He is very knowledgeable, and it is clear that he loves what he does. The glowworm cave was amazing - I loved it. Ash told us to turn off our headlamps, and once our eyes adjusted the cave ceiling came "alive". I send the pictures that Ash took to my family, and they marvelled at the night sky of New Zealand! Of course I corrected them ... and now they too want to come and see the glowworms. One of my favourite experiences here in New Zealand. Thank you Ashley.

Super fun and adventurous ! They provide all clothing so you don't need to worry about that. Great guide and experience!

A really informative and entertaining tour/trek. Ash was a very amicable guide and the interesting features were sympathetically introduced and described .

Had a lovely time on the tour, Chris was a wonderful guide, sharing a lot of interesting facts and adding in some extra sights along the drive. Communication and scheduling was easy and precise, I appreciated the punctuality.

good snacks, very in detail explanations of the different sports and the cave itself.

Had a lovely time on the tour, Chris was a wonderful guide, sharing a lot of interesting facts and adding in some extra sights along the drive. Communication and scheduling was easy and precise, I appreciated the punctuality.

The cave was simply amazing. Ticketing was easy. It was much easier to find with morning meeting location when we had an address and the name of the hotel rather than the GPS coordinates that were initially provided.

The cave was amazing. Some interesting details and facts.

I love that the Aranui cave is a bit more intimate, and you can get up close to the fantastic stalactites and stalagmites. Mere our guide was friendly and knowledgeable.

Lovely! I will be back 💪💪💪💪💪💪💪💪💪💪💪💪💪💪💪💪💪💪💪💪💪💪💪💪💪💪💪💪💪💪💪💪💪💪💪💪💪💪💪💪💪💪💪

Our 1pm guide was very friendly and informative. All photos of our whanau in it will be for our private viewing only. Thank you until next time

Should warn people that there are hugh spider at the entrance of the cave. My wife is afraid of them

The website was not cleared ... my kids was expecting Glow Worms in the Aranui Cave thus with an assumption that all caves have glow worms hence for us especially having a vacation here from California was a disappointment and waste of our money....

We actually wanted to see the glow-worm cave but the only cave that came up on your booking site on my phone was for the Aranui cave and unknowingly I booked this tour the night prior . We were travelling with an overseas tourist and she especially wanted to see the glow-worms. We were told on arrival of my mistake and that unfortunately the glow-worm cave tours were booked out for the rest of the day. We did however enjoy our tour of the Aranui cave, our guide obliged us by singing a waiata inside the cave which all the overseas guests really appreciated. He was very knowledgeable and helpful.

The guide was very friendly and did a good job, however it was very expensive for the amount of time we were there. The tour was not as long as mentioned, therefore we felt overcharged.

Ka rawe. The cave is amazing and the guide was wonderful.